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AURIYA JEWELRY WARRANTY

There are many options when shopping for fine jewelry online. We are happy you’ve chosen Auriya Jewelry from Overstock.com to share in your special moment!

Our jewelry selection is expertly crafted in the USA with the highest quality and craftsmanship by our in-house jewelry family.

Have confidence in your fine diamond and gemstone purchases. A courtesy 1-Year Limited Manufacturer Warranty is included with all purchases.

Access to additional professional jewelry repairs and paid services for customizations and other repairs not covered under warranty.

All Auriya Jewelry is guaranteed free from manufacturer defect within 30 days from receipt. First ring resizing* is a free courtesy. Your Jewelry should always fit comfortably and sparkle.

Warranty Inclusions

Keep your jewelry shining and secure by having it professionally serviced by our experts. Your first professional service is included under warranty. By simply purchasing a shipping label, you will receive a fully insured return label by email that will include instructions for services and processing. Return shipping is a free courtesy included in your 1-Year limited warranty. REGISTER YOUR WARRANY TO ACTIVATE THESE BENEFITS.

Complimentary Included Services:

Click and 'Complete Warranty' below to access your 1-year free limited warranty, receive service communications and future special offers from our sister jewelry brands. Your information is never sold and kept private.

Available Paid Services:

Replacement push-back or screw-backs for stud earrings
Replacement side stones, if they happen to fall out
Ring sizing after 30 days from purchase or greater than one ring size up to down
Bent, loosened or damaged prong(s) allowing a stone to become loose or lot due to normal wear or other damage
Rebuilding of prongs and precious metals, can wear overtime
Matching Wedding Bands can always be purchased for any of our Engagement Rings
Custom designs and complimenting jewelry can be special ordered just contact us

For any additional services not listed above or to receive an estimate for any paid services please contact us

AURIYA QUALITY PROMISE

  • STUNNING SPARKLE
    Quality fine diamond jewelry hand-crafted in California
  • ADDED BENEFITS
    Your first ring sizing is included under warranty
  • HERE TO ASSIST
    Included warranty and expert services
  • QUALITY SOURCED
    Ethically-sourced and quality guaranteed

Conditions and Exclusions

The included Manufacturer Warranty and Included Complimentary Services are available to the original purchaser and are non-transferable
Fine jewelry of precious metals may require standard maintenance
Services provided by third parties or someone other than Auriya voids all warranties
Damage or breakage to necklace chains are not a covered service
Shipping charges related to warranty and repair services are not included after 30 days from purchase and are the responsibility of the purchaser
Auriya Jewelry is not responsible for shipping claims of lost or damaged in transit packages

Some Examples of Exclusions to Warranty:

Discoloration to metal due to chemicals, chlorine pools, hot tubs, makeup and lotions, trauma and normal wear and tear
Lost stones due to use of alcohol containing hand-sanitizers or lotions
Lost center diamonds or gemstones, chipping or breaking due to normal wear and tear are not covered under warranty
Damage or breakage to necklace chains

Still Have Questions?

For adding additional complimenting jewelry to your Auriya purchase, such as a matching wedding bands,
or for services or questions within 30-Days from purchase, please contact us.