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AURIYA JEWELRY WARRANTY

There are many options when shopping for timeless jewelry online and we are happy you chose an Auriya product from Overstock.com to share in your special moment!

Our products are expertly crafted in the USA with the highest quality and craftsmanship by our in-house jewelry family. Have confidence in all your Auriya jewelry purchases knowing that a 1-Year Limited Manufacturer Warranty is included. In addition to included complimentary services, we offer jewelry repairs and additional paid services not covered under the manufacturer warranty.

We stand behind all Auriya purchases and offer a complimentary 1-Year Limited Manufacturer Warranty from the date of purchase. In the event you should experience a manufacture defect within 30 days of receipt or need a ring sized after purchase, please contact us to purchase a return shipping label and we will be happy to assist.**

Warranty Inclusions & Available Services

Keep your jewelry secure by having it professionally serviced by our experts 1 time free. You can have your jewelry serviced under the included warranty or other available paid services. By purchasing a shipping label, you will receive a fully insured return label by email that will include instructions for services and processing.

Examples of Other Available Paid Services:

  1. 1. Replacement push-back or screw-backs for stud earrings
  2. 2. Replacement side stones, if they happen to fall out
  3. 3. Matching Wedding Bands can always be purchased for any of our Engagement Ring. Please contact us for special order
  4. 4. Ring sizing after 30 days from purchase or greater than one ring size up to down
  5. 5. Bent, loosened or damaged prong(s) allowing a stone to become loose or lot due to normal wear or other damage
  6. 6. Rebuilding of prongs and precious metals, can wear overtime


For any additional services not listed above or to receive an estimate for any paid services please contact us.

After checkout you will receive a fully insured shipping label and return instructions by email. Once we receive your product in our office, we will inspect and process the package within 2 - 3 business weeks (excludes holidays). This warranty covers Auriya fine diamond and gemstone rings, earrings, bracelets and necklaces. Should your item be inspected and the damage or defects found to be from normal wear and tear, or not covered under warranty, we will be happy to offer a repair for a fee.

Conditions and Exclusions

The included Manufacturer Warranty and Included Complimentary
Services are available to the original purchaser on select, noted covered products.
Fine jewelry of precious metals may require standard maintenance. Services provided by
someone other than Auriya voids all warranties.
Damage or breakage to necklace chains are not a covered service.
Shipping charges related to warranty and other repair services are not included after 30 days of purchase and are the responsibility of the purchaser.
Auriya is not responsible in claims of lost or damaged in transit packages.

Some examples of exclusions to warranty may be:

Discoloration to metal due to chemicals, hot tubs, makeup and lotions, trauma and normal wear and tear.
Lost center diamonds or gemstones, chipping or breaking due to normal wear and tear are not covered under warranty.
Damage or breakage to necklace chains are not a covered service.



For adding additional complimenting jewelry to your Auriya purchase, such as a matching wedding bands, or for services or questions within 30-Days from purchase, please contact us.